The National Back Pain Helpline is committed to preserving the privacy of all visitors to this website.
The National Back Pain Helpline endeavour to publish accurate information concerning the services identified on this website, but it does not guarantee the accuracy, reliability or the content of such information, and cannot be held liable for any losses of any kind howsoever arising as a result of any reliance on, or usage of, such information.
The National Back Pain Helpline does not warrant that the functions within materials contained in this site will be uninterrupted or error free, that defects will be corrected, or that this site or the server that makes it available are free of viruses. In no circumstances will The National Back Pain Helpline be liable for any loss of any kind howsoever arising as a result of any reliance on, or usage of our website.
Any links from this site to other websites are beyond the control of The National Back Pain Helpline. We provide these links to you for convenience, and cannot accept responsibility for any errors, omissions or out-of date content on linked sites.
The National Back Pain Helpline name and logo are the copyright of Back For Life Limited and must not be reproduced without written permission from Back For Life Limited. Other content on this site may be reproduced, subject to it being accurate, and not being used in a misleading manner.
Use of your information
Calls to our helpline are recorded for mutual protection. Callers are not required to give their name or disclose any personal details if they do not wish to. However callers may be ask to voluntarily disclose information such as their age, sex and details about injuries, medical health and lifestyle. This information will enable our clinical advisors to deliver better quality advice and information to the caller. This information may also be used to build up a picture of typical users our service and may be used for marketing and advertising purposes.
Disclosure of personal information
If you do provide us with personal information such as your name and other personal details this information will not be passed on to third parties unless you have given us your expressed consent.
If you have any comments, suggestions or other feedback in relation to the site and its contents, please email